Clare Neufeld

Review of nanaimo regional hopital

I have been ordered to an MRI, on a specific date,...

I have been ordered to an MRI, on a specific date, time, and specific PARKING instructions (in a mix of ALL BOLD & some BLOCK letters (as follows): If your exam is booked between [they specify times], park in the EMERGENCY PARKING LOT B, ENTER VIA THE EMERGENCY ENTRANCE.

The paper map provided with the letter, is called, NRGH Parking Map & Directions to Medical Imaging .

On the map a box with an arrow has these words: Park here for MRI appointments between [the specified times] .

The problem is that there appears to be no way to drive from the address, which Google Maps produces, in a search for Nanaimo Regional General Hospital Emergency Parking Lot B , (restricted to the generic 1200 Dufferin Cresc., Nanaimo, BC), entrance, to the specified Parking Lot B - neither via Google Maps (which OUGHT TO have ALL HOSPITAL EMERGENCY ENTRANCE GUIDANCE entered into ALL driving instructions), NOR the paper map provided by NRGH!!

HELPLESSNESS is ENHANCED, HELPFULNESS is set aside as unnecessary - I can only presume that the presumption of the information gurus is that EVERYONE KNOWS HOW TO GET TO OUR EMERGENCY !

Sorry to disavow: NOT SO - FOLKS!!

A little INADEQUATE information is NO MORE useful than NONE of the REQUIRED information - sincerely.

See attached photo