After they take your money, they won t send the pu...

After they take your money, they won t send the purchase to process, they ask for a photo ID and bank statement (for a pair of shoes)
They didn t have a problem taking the money and another 10-14 days before the refund is processed. This should be illegal. All the requirements should be clarified and clearly stated that they require highly sensitive information, and not just to look at (as in the case for buying tobacco or sharp objects. No they ask you to send these documents via email. They are collecting information via insecure methods all for the promise they will delete it after 30 days? How do I know what my photo id is being used for during those 30 days? How do I trust nameless staff members with access to these info? How do I trust that they will actually delete them? I highly doubt these actions fall under privacy protection. Unacceptable