I recently booked a vacation rental through their ...

I recently booked a vacation rental through their website and overall, I had an average experience. The website was easy to navigate and the booking process was fairly straightforward. However, I did encounter a few issues during my stay.

Firstly, the communication with the company was not the best. It took a while for them to respond to my inquiries and I felt like I had to follow up multiple times to get a timely response.

Secondly, the cleanliness of the rental was not up to my standards. There were some areas that could have been cleaner, and it was a bit disappointing.

On the positive side, the location of the rental was great and the amenities provided were satisfactory. The check-in process was smooth and the staff members were friendly.

Overall, my experience with this company was average. There were some areas of improvement, particularly in terms of communication and cleanliness, but it did not greatly affect my vacation.