As a customer, I recently had an average experienc...

As a customer, I recently had an average experience with this media service company. Although their website was well-designed and easy to navigate, I found the overall service to be lacking in some areas. The team was responsive and polite in their communication, but there were frequent delays in delivering the final product. Additionally, the quality of their work was satisfactory but didn't quite meet my expectations.

Despite these shortcomings, the company did make an effort to address my concerns and rectify any issues that arose. They were open to feedback and willing to make adjustments to ensure customer satisfaction, which was appreciated.

Overall, while my experience with this media service company was average, there is room for improvement in terms of timeliness and delivering a higher quality end product. Nevertheless, their willingness to listen and improve gives me hope for a better experience in the future.