The courier tries to deliver the parcels after 11 ...

The courier tries to deliver the parcels after 11 p.m. despite the fact that it had a delivery time at 3 p.m. And at the ikea collection point (which is served by this company), despite the e-mail and text message that the package is already available for collection, I have not been given the package because it has allegedly not arrived yet . If it was possible to rate the company on google 0 stars, I would give such a rating.