Sandy Argay

Review of Vancouver Whale Watch

Our last day in Vancouver I thought we would go wh...

Our last day in Vancouver I thought we would go whale watching. We booked with Vancouver Whale Watching. We were headed out of the channel on an enclosed boat. The Captain chose not to slow down for large waves and we took one over the bow and the windshield blew out on my teenage kids. Since my husband is an experienced fishing captain, we immediately recognized this captain was a rookie. Water came in the boat and we all got completely drenched. My daughter's finger was cut fairly bad and my son got scratches on his neck.
We turned back to the dock and needless to say we never saw any whales. We understand things happen, but my main complaint is the owner and the Captain were more concerned with the condition of the boat than the condition of my children and other passengers. We never received a "I am very sorry".
They did not offer anything to us. We did get our money refunded. But it would have been nice of the owner and crew to apologize and ask if we were okay!