J

Jema R L
Review of Statue Cruises

4 years ago

Unfortunately as a result of COVID19 I had to canc...

Unfortunately as a result of COVID19 I had to cancel my tour with Statue Cruises. It has now been 4 months since my original cancellation request, 3 emails and an attempt to call with not a single response or cent returned to date.
I am in Australia and it's impossible to keep trying to call as they are only open from 11am - 5pm which is 1am - 6am Australian time.
Very disappointed in the lack of communication and I am now inclined to NOT book with them when my family and I do rebook to come to the United States if this is how they treat their customers.

Comments:

No comments