Alejandra Guevara

Review of ETS Global Korea

Awful experience since the beginning. Entered the ...

Awful experience since the beginning. Entered the office and two men gave me an straight NO with a mockery attitude even though I tried to explain my current passport situation (Venezuelan). They didn t care about anything even though I brought every proof that I could to prove that it was me who was doing the test. They treated me like whatever piece of garbage and even laughed by the phone because I was claiming my right to do my test in a very respectful way since the start of the problem.
Their final answer was to write an email, explain them the situation all over again where before that I wasted around 20 min on the phone explaining it one time, then another 35 min to talk to another person and back again like a yo-yo to the very first who was pretty futile and obnoxious, just to tell me one of her colleagues was coming down to talk to me to explain the whole story (again).
Finally, my husband called to talk to them again in french just to reassure the situation and her answer was, obviously, pretty heinous and told him that EVEN THOUGH I send an email explaining the situation, I would still get a NO for an answer.
Thank you for ruining an admission process and mocking on my country s current situation I guess.