I recently bought some products from a company web...

I recently bought some products from a company website. The website was well-designed and had a clear layout. The products arrived on time and were of decent quality. However, I found the customer service to be somewhat unhelpful when I had a query about my order. It took them a while to respond, and their response was not very informative. Overall, my experience with the company was okay, but there is room for improvement.