Jim Daugherty

Review of AutoNation Dodge, Katy, Texas

Seriously folks, this is the dealership and servic...

Seriously folks, this is the dealership and service dept. your Momma warned you about. I took a 2019 Ram 1500 limited in for battery test. Turns out the battery is Dead, but the kicker was that Autonation wanted $397.00 to replace it. No forgiveness what so ever that you spent 60K on a truck 14 months ago. I chose not to take the battery and they wanted $165.00 for the battery core test. So auto zone has batteries for $159.00, but once I pay $165.00 for test I m at the $397.00 number anyway right. Had a brief discussion with the service advisor, ended up leaving and going to Hellman Dodge and they are taking care of the business that Autonation should have done. Honestly there was 3 other guys going through those type of discussions I went through. DONT GO THERE. Autonation that is.