Joyce Anne Azarcon

Review of Biaqua B.V.

I just really want to commend this hotel and it's ...

I just really want to commend this hotel and it's staff for making our otherwise unpleasant situation into a pleasant one. Our airline booked us here due to a cancellation of our flight. First the front desk were able to accommodate my husband and I to share a room instead when we asked upon check-in (we were booked into two singles). Second, they also provided an overnight kit (not sure if part of the norm but very welcomed as all our toiletries were in our luggage). Third, there's a cute welcome box full of goodies in your room which is awesome. Fourth, free airport shuttle. Fifth, super nice staff!

We were in the Apartments section. I have to say, it was really spacious and the room type we received was good for a family of 4. There was also an actual stove and the fridge was huge so you could definitely cook proper meals as needed. The beds and pillows were very comfy. Good amount of storage space. The water pressure is a little lacking though in the shower. Very clean room.

We were given food vouchers and breakfast but unfortunately we didn't get to try their restaurant so I can't speak for that. We did use the vouchers to get a drink and sandwich from their general store and those were quite yummy. We didn't get to use any of their other facilities.

All in all, a very short, overnight stay and would recommend to anyone!