K
Kate Walker Review of Van Mildert
I have never experienced anything like the custome...
I have never experienced anything like the customer service provided by this company. We are taking a tenancy agreement via Acorn in Newcastle and have been badgered unnecessarily by aggressive reps from this agency for information and references. I quite understand every landlord's need to check references, but this is on another level altogether. My son and I have received over 40 phone calls, emails and texts even though we are being efficient at our end with providing the info they request. A simple email would suffice rather than what seems like hourly reminders to respond to them and requests to pay for references. Absolutely no way to run a business. I notice the only 5* review is a landlord!

Comments: