Ginny Litzelfelner

Review of Astorg Motor Company

Astorg Mercedes Benz and Mason Sturgill, sales rep...

Astorg Mercedes Benz and Mason Sturgill, sales rep, made the recent of purchase of my very first Mercedes as smooth as my new ride. Mason responded promptly to my internet search inquiry with a text and phone call, just as I had requested. To see in person the vehicle pictured online matched the one at the dealership...down to the last detail...made the 2-hour drive from Columbus, OH definitely worth it. They even provided the CarFax report that I unfortunately paid $45 to view online a couple of days earlier. Mason was knowledgeable about the vehicle I was interested in and Astorg's offerings such as warranties, financing, online support and amenities. So different than car sales reps who had tried to pressure me into purchases in the past! Mason is professional but laid back...kind of like the nice guy next door. Somehow he made the experience enjoyable, not stressful. The test drive revealed a vibration that was resolved with a simple tire balance/front-end alignment. Even the financing portion of the day proved simple. Keith very quickly gathered the information he needed, then offered a rate and terms that worked well for me. I love my Mercedes and appreciate that the purchase process was pleasant. I will recommend Astorg Motor Sales and Mason Sturgill without hesitation.