Tavia Douthard

Review of Vacation Tour and Travel

My husband and I got our free cruise through Blu...

My husband and I got our free cruise through Blue Green. The free cruise voucher is for the room that s basically under the boat and you would have to pay for upgrades. We paid over $500 for our upgrades, taxes, and port fees in February for a September cruise. We found out that I was pregnant in March and we couldn t cruise in Sept. We called the company and they said they would give us a chance to reschedule. Comes time for us to reschedule, they can t find our information in their notes that we called and told them about the pregnancy. According to them everything is hearsay. The manager was very rude and basically told us it s our fault we were losing our money. We will NEVER use VTT again!