Joanna Wigley

Review of Blake Hotel New Orleans

DO NOT STAY HERE!!!! My husband and I stayed here ...

DO NOT STAY HERE!!!! My husband and I stayed here on July 24, 2015 (just a few days ago) The picture on the website is not what you get in reality. The other reviews that mention the whole smoking thing are absolutely true, our room smelled like an ashtray. The hotel was not impressive at all but the kicker is this, we paid for valet parking, $38.00 plus the tax, we're talking $42.00 right? My husband and I leave Saturday afternoon and on the way home stop to fuel up,our debit card is declined. We called the 1-800 to our bank to see where our money had gone and it said $571.50 was taken out. We called our bank Monday morning and guess where it went?! That's right, BLAKE HOTEL in New Orleans! Naturally I am livid so we call and Rocky, the "manager" stated that this was a small error.Hell NO it is NOT. $20.00 bucks is considered a "small error"!!! He would not even get on the phone and speak to me at first, he was using a front desk clerk as the middle man. Once he finally got on the phone he tried to justify this, now my husband and I are overdrawn in our account even though the money was placed back last night(Tuesday night), ( due to debit transactions we made Friday that were still pending). I called back today and asked for the general manager, Rocky answers the phone, I tell him who I need to speak with and he picks the phone back up acting like he is the general manager! I am a parole officer and deal with idiots every day but this is a new. However, this is one woman that will NOT shut up or go away until I get EVERY PENNY BACK!!!!!!