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Andrew Oflynn

3 years ago

It is rather difficult to leave a review for this ...

It is rather difficult to leave a review for this gym as some things are brilliant and some are in need of urgent improvement.
The gym seems to be under renovation so there have been areas closed or not in full use during the last couple of months.
Benches have been removed from the changing area for long now,squash courts were closed for a few days,there are not cold drinks anymore...
It seems that they are migrating the reception system too, so me and my friend have encountered some problems with accounts, bookings, etc.
However the gym equipment is excellent, classes are really good and varied and reception staff is superb, always helpful and welcoming.
We did have problems accessing the gym as our memberships were not found. So we had to go to reception a couple of times to check in. First one of the receptionists looked a bit confused as we did show proof of payment but the accounts were not found but still was friendly and helpful, letting us to go in after taking our details. Second time there was a lady with eastern accent (she is on the pictures here)at reception. She did check until when she found our accounts promising to fix the problem on the accounts by the end of the day. We did check with another receptionist on our way out and all was fixed in less than 2 hours!
I recommend the gym as the price is also great and all in all is a good place to workout.

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