I went to turtle back zoo with our four year old s...

I went to turtle back zoo with our four year old special needs son. The grounds are gorgeous. The animals are beautiful. And the set up is very enjoyable. The staff is rude. They do not have patience. I didn t see one staff member with exception of a Pony director named Emily crack a smile. We have been there before and had the same experience.
It is a family establishment. It is necessary to treat your guests as such.
Our child is friendly and non confrontational. He is easy going and smiles. He was placed on the pony by Emily he smiled. The other attendant was not happy because Our son wiggled a little she immediately pulled him off the pony without an attempt. My child was smiling through the whole thing. My husband mom and self not so much. :(.