Josh Hester

Review of TallCat Studios

I blame myself for hiring TallCat for a serious vi...

I blame myself for hiring TallCat for a serious video production. I am out-of-state and needed a portion of my project shot in the Phoenix area. I contemplated expanding my production budget to travel there myself to supervise. Boy should I have. They projected plenty of confidence on the phone. In our industry, what I was asking of them was not terribly complicated and they seemed unconcerned about their ability to deliver on the request. I provided them sample footage. I provided them detailed technical direction. I even provided them a lighting plot. My clients in this case included several well-respected public officials. The events that followed are hard to believe. They became difficult to get a response from in the days following the shoot when they were supposed to be delivering the footage. When they finally did deliver a week later, it was clear why it took so long. It was shockingly bad. By any standard, it was not even close to a professional product. Astonishingly, when I shared this view with them, they denied it and somehow found a way in their conscience to blame me and describe it as my fault. To this day, they have refused to provide me a refund of their required up-front fee for the work even though my client and I are unable to use the footage in our project. Unbelievable. In short- they have no idea what they're doing when it comes to professional video production. They project confidence on the phone, require an up-front fee, and then deliver unusable garbage and describe it as your fault. No joke. Again- don't be like me. I blame myself for ever making the decision to do business with TallCat Studios.