Herbert Espiritu

Review of PGA Games

Worst golf club service I ve ever experienced. I p...

Worst golf club service I ve ever experienced. I purchased a foursome through an American Cancer Society golf tournament a year and half ago for $800 and haven t been able to redeem it at the course due to Covid19 . Pro shop kept giving me the run around since last year that due to safety concerns they weren t able to honor the certificate. We all know that it s not safety they are worried about and rather member tee time availability. Kept on saying in a few months they will be able to redeem it. After four different attempts over 12 months, I finally asked to speak to the general manger hoping to find an amicable resolution, only to receive an even worst experience. General manager Greg was rude and was not at all interested in accommodating the certificate. I obviously purchased the certificate to support the cancer society but I have to say this has been the worst experience I ve ever had with any golf course, public or private. The members and board should be embarrassed on how this general manager operates the club. What kind of golf club doesn t honor a charitable donation? I m sure this club wrote the certificate off as a donation! I will just chalk it up as a good deed and will avoid this golf club in the future.