Robert Biafore

Review of Sendero Health Plans

This insurance company is absolute garbage and nee...

This insurance company is absolute garbage and needs to be cut off from any taxpayer support. They will most likely be extinct next year as the county was going to cut their funding last year due to incompetence and from my recent experiences, they have NOT changed. I have called everyday this week to get a simple answer to a question regarding my 1095 tax form. I wait everyday on hold for about a half hour and then hit "1" for them to call me back within 24 hours.... I have yet to receive any call back and this is my 4th day of trying to reach them. I've dealt with some pretty bad insurance companies in the past, but have never been treated so badly as to prompt me into writing a review to warn others. In response to one of their "desperate" employees, I am NOT an employee of another insurance company trying to give Sendero a bad name. Sendero's treatment of their customers gives them a bad name! They don't need a competitor to call them out... they do it on their own! I will also be contacting the Travis County commissioner's office as well to voice my displeasure in them giving Sendero any of my tax money again for 2019.