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Gay Lande

3 years ago

I took my "new-to-me" RX350 in for its 1st schedul...

I took my "new-to-me" RX350 in for its 1st scheduled service. The experience with Hendrick Lexus North was positive from scheduling through the exit door. All staff that I encountered were courteous, knowledgeable and professional. They had the information on my car at their fingertips and answered queries quickly. They made all efforts to see that the wait time was comfortable. I do believe this dealership has broken the code for great customer service.

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