How often do I have to have the conversation with ...

How often do I have to have the conversation with my kids dad that the CS didn't come? It isn't his fault it is taken out of his check weekly. Once again my the kids get the short end due to how business is done at foc. Been calling all day after I went up there Tuesday to complain about late payments. My son graduation is tomorrow and here I am running around trying to pull strings because the CS is late.