Jaeschke manages the HOA for the neighborhood I li...

Jaeschke manages the HOA for the neighborhood I live in. I had a, what I thought, a pretty straight forward question about who is liable for the damage to the exterior fence wall. The person on the phone asked if I could send an email with pictures to Mariana Chen, which I did.

After one reminder, she responded that she had to consult a manager, John Abello. A few weeks later, I still didn't get an answer, and after two additional reminders, Ms Chen responded that it was still under review of the manager and the Board.

At the time of writing this review, it has been nine (!) weeks since my initial question. I've sent several new reminders, including copying their customer service department, but no response whatsoever.