YouBillyW

Review of Banks & Associates

I made an appointment last Friday for a consultati...

I made an appointment last Friday for a consultation on Monday at 9:30am - I drove about 1 hour to get there on time. I called their office as I was driving and I heard their automated message saying "You are calling off hours" meanwhile it was 8:30am sharp (they supposedly open up at 8:30) - after re-dialing a few times, I got the lady on the phone at 8:35 and she confirmed my first time appointment with them. I arrived a few minutes early. I was given a 3 or 4 page questionnaire to fill out before I had gotten it filled out they indicated to me that the lawyer was not there yet. I noticed a woman was sitting nearby behind a desk - she had no shoes on and was bare foot (very professional - I said to myself). When I had completed the questionnaire it was about 9:35 - at this point, they told me the lawyer was unfortunately "stuck in court" and was unable to meet with me. I had a few choice words and slammed the door and left - I think they are extremely unprofessional to say the least. I do not understand why they did not let me know ahead of time that the person could not meet with me so I could have avoided driving there for absolutely nothing. I will take my case somewhere else where they respect my time.