A

Aide Williams

3 years ago

Great place for kids! Pros: Free covered parking, ...

Great place for kids! Pros: Free covered parking, fast, easy and affordable ticket purchase experience. Clean and organized "learn and play areas", perfect volume of employees on the floor. They are helpful and aware of the kids and adults within their area, they spark conversations, are encouraging and recognize children's efforts. Easy to find restrooms and water fountain. Grandma needed assistance due to bad knees, they provided her with a large, comfortable new wheelchair. Areas for opportunity: For us, it was a bit difficult to understand the layout once we entered the facility, a small pamplet upon entering with info on areas to visit, emergency exits, available utilities etc would be amazing. Although wheelchair was easy to use, due to its size and the layout of some areas, grandma had to be left behind in an area where she "would not be in the way", watching grandkids learn and discover from far. Although not summer yet, this particular Saturday temps were predicted to a high of 94 degrees, yet the water fountain water inside facility was Luke warm? Really? Considering the weather and all the running around, cool/cold water would help both kids and adults. Last but not least, I understand this is a Museum and not a mall, I myself have visited many around the country and abroad, but even after a healthy nutricious breakfast, 3 hours later, kids were HUNGRY so we had to leave. A large snack, resting area would be great. Kids and parents could grab a snack,rest, recharge and be able to go back out there and continue to let the kids enjoy each area. If such area exists, we would not know since we could not find it in this perfectly organized confusing layout so unfortunately we left to a restaurant close to home. Perhaps too much to ask? But couldn't that additional revenue benefit the Museum? Other than these small issues, kids had an Amazing time and we would definitely rerun and recommend!

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