H

If you want an easy and honest car buying experien...

If you want an easy and honest car buying experience, AVOID this place. Particularly sales rep Jeffrey Smith. Him and His manager refused to uphold their end of the deal after it was agreed up on. I was not able to make a deal first so I left the dealership and then 10 minutes Iater I get a call from the sales rep Jeffrey Smith telling me that he really want to make a deal and would offer me $4000 for my trade in vehicle so I asked for $5000 which he agreed up on and asked me to come back with my title so I went home and got my title and went back to the dealership to realize that they only put down $4000! So I tell the rep that we have agreed up on $5000! What happened? he tried to tell me that they are going to use a $1000 to replace the trade in vehicle tires!! Which is not my problem because the reason I came back is that we made a clear deal over the phone. After that, he went and got his manager involved who did nothing except defending his rep like he was with us on the phone when we made the deal. He kept telling me that the rep told me that he can try to do $5000 which is not true cause I would not came back for that as I was clear. Anyways I would never go back here again even for a free vehicle.

Comments:

No comments