Tanya Nesha

Review of CTCommunications (Concord Tele...

We have had Windstream for years. We live a mile o...

We have had Windstream for years. We live a mile off the road and they were the only ones who provided to our neighbors. After years of having them and many complaints, they can not provide us with anything any higher than 3 mbps and that's at non-peak times. They say it's because there are so many people running off the main line so they switched to another and we get the same amount. They again say it's because there are too many people coming off that main line. Someone watching Netflix and a youtube video at the same time causes them to take turns freezing. There are many houses out here and we all have the worst internet possible. I'm very unhappy with it but we don't have any other choice since even Time Warner says it would cost US thousands of dollars to run a line to us out here. I'm not paying that much just so they can charge me monthly only to find out that they can't do any better. I don't know why Windstream won't add another main line then since we can't get anything any higher than 3 mbps on either main line that is near us. Still looking into other options....