purchased one of the very expensive trees from st....

purchased one of the very expensive trees from st. nicks at Christmas 2018; opened to find a broken limb; called/emailed and was told to "wait" to hear from the repair department. Here we are ELEVEN months later and still waiting. Not a happy customer.

UPDATE: Once I got the tree manufacturer involved, I had my repaired tree within 3 days. Know St. Nicks is VERY busy and has hundreds of tree repairs annually, but the lack of communication and response was not acceptable.