J S

Review of Buffet Fu Lam

Ok, first off, I know this may sound very biased, ...

Ok, first off, I know this may sound very biased, but I truly am giving my honest opinion. I felt like it was necessary after I read all the reviews. I eat there every time I have a shift and the food is decent and there is a ton to choose from (food from Monday to Friday lunch is the same, food from Monday to Thursday night is the same, food from Friday to Sunday lunch is the same and food from Saturday to Sunday is the same, which explains why the price can vary). We have specials and coupons so that you could save money. Plus, for your information, the food is always made on the spot, is fresh and is replaced every time it runs out. However, since I eat there all the time, I do get sick of eating the same things. Also, when you order takeouts, make sure to come in time, because the food gets cold and isn't as good. As for the deliveries, normally it takes 45 minutes. Everything that is ordered is also made on the spot, and is very fresh. For those who complain about the staff, you should know that most of us work all day, and working in a restaurant is really stressful. I personally am not a waiter but it really stresses me when people complain about them. They have really a lot to do (they take your plates away when you're done, pour you water when you're done and make sure to satisfy your needs). Being a waiter is not easy, especially when you have to serve more than 20 people at the same time. So please understand, and give them their tip. Most of them struggle with French and English, and they also have a family to feed. It is hard for immigrants to live a decent life. Don't be so harsh, they really are hard workers. True, sometimes we are having a bad day and it affects our mood and I apologize for that, but it happens to the best of us. For those who complain about the waiting time, I wanted to tell you that we can't do anything about it, because when we are busy, there are no tables available. For those who complain about the staff giving them attitude, I'd to tell you that it is really hard to satisfy every single customer's needs. We have rules to follow and can't break them for you. Customers give us attitudes as well and we have to handle it calmly even if it ruins our days. Okay, enough rambling, I just wanted to make sure anyone that reads this understand how it really is, and from an employee's point of view. Anyway, have a good day!