Ada Musizett Review of Whitechapel Idea Store
If you're going there with the expectations of get...
If you're going there with the expectations of getting work done, don't. That library is nothing but a social gathering building and the staff is pathetic. I waited at the service desk for about 5 minutes, while two employees held a side conversation. Not only did the employee fail to apologize for making me wait, but he delivered a snarky attitude instead of customer service.
The library does not have a single quiet area, it is beyond ridiculous! I have never been to such a loud library in my life, the noise comes from customers and employees.
I went to the third floor thinking it would be a bit quieter than the fourth, and I had a pair of employees, which turned into a trio, standing next to me gossiping and chuckling for about thirty minutes.
The library is obviously poorly managed and might be overdue for new staff, if not staff training.

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