BUYERS BEWARE OF ANNA FALSO BLOCK (SALES REPRESENT...

BUYERS BEWARE OF ANNA FALSO BLOCK (SALES REPRESENTATIVE) & ANGELA (OPERATIONS MANAGER) @ TORO GRANITE! DURING THE SALE AND CLOSE THAT LASTED TWO WEEKS WHICH I WAS SUPPOSED TO PURCHASE OVER $8800. UNFORTUNATELY THAT DID NOT HAPPEN AS I HAVE BEEN EXTREMELY INDUCED, MISLEAD, MISTREATED, AND LIED TO BY ANNA FALSO BLOCK AND WILL NOT TOLERATE TO BE BULLIED OR SHARKED MONETARILY NO LONGER AS SHE BREAKS HER AGREEMENT/PROMISE THUS FAILS TO KEEP HER END OF THE BARGAIN TO ATTEMPT TO UP CHARGE ME AFTER SHE MISQUOTED AND IS LACKING ACCOUNTABILITY, DESPITE THE THOROUGH, KIND, PATIENT AND METICULOUS EXPLANATION DURING THE PROMISE/AGREEMENT (PLEASE SEE ATTACHEMENTS). SHE WAS FULLY BACKED AND SUPPORTED BY ANGELA (OPERATIONS MANAGER) AKA CO-OWNER OF TORO GRANITE WHO BACKED HER 100% WHILE IRONICALLY ADMITTING TO FAULT 100% DUE TO THE MISCOMMUNICATION. SHE WAS VERY BRIEF, STOIC AND UNSYMPATHETIC IN HER RESPONSES AND TOLD ME TO LOOK ELSEWHERE TO DO BUSINESS AFTER I KINDLY BEGGED AND TOLD THEM I WOULD COVER A 50 % PORTION OF THE BACK-SPLASH THAT THE 3RD PARTY CONTRACTORS WHERE REMOVING ON THE TILE DUE TO THE MAJOR MISCOMMUNICATION THAT TORO GRANITE ADMITTED TO. I HIGHLY RECOMMEND HOME DEPOT OR ANOTHER AUTHORIZED CAMBRIA RETAILER, AS TORO GRANITE IS HIGHLY MISLEADING, UNACCOUNTABLE, AND UNPROFESSIONAL.