R

Robert Fuller

4 years ago

Needed a capacitor for my HVAC unit, called at 4pm...

Needed a capacitor for my HVAC unit, called at 4pm when I get off of work every day, told them I would be there to pick it up soon. Said they would be there waiting. Called again at 4:50 when I got close to the shop, (I live a good distance away from pikeville, but its the closest town), and told them I was almost there. I arrived at 5:02pm, they close at 5:00pm, and the girl at the counter told me the guys who handle all of the parts leave at 5, after me speaking to them and telling them I was right there, they couldn't wait for 2 minutes? They aren't in on weekends, and if they can't wait for 2 minutes, and cost me a one hour drive there and back, I believe I'll take my business to Delta Supply or elsewhere. No respect for their customers, screw this place!

Comments:

No comments