Sorry, the CS was not given the appropriate educat...

Sorry, the CS was not given the appropriate education, the complaint period 5 times the problem has not finished its solution just "later on restart, turn off a few minutes, then turn on" all. The problem from Friday night to Sunday afternoon is not over yet. Call again to repeat the timeline, and no reporting number will be given. Where is the responsibility? What's that 4G?

Edit: every Friday to the same error week, there is no resolution. Have the person test the speed test to the US server from the Kalideres area, it is ridiculous to report it is not being responded to.