Paid $394.00 plus a $455 drink tab minimum for thr...

Paid $394.00 plus a $455 drink tab minimum for three appetizers and to reserve a table for a party of twenty then got a table that only sat ten (which is apparently their standard for reservations) for two hours. This then resulted in half the party standing around a table for the night. Asked the manager on site, Ernie Sanders (which is what he stated his name was. Unlikely, but I will be finding out his name either way), how he would be able to accommodate us and his only offer of a solution was to have us go upstairs (after we were an hour and a half into the reservation). This guy Has very poor customer service skills. When he finally came out to speak to the table he threw his hand in my partners face, letting her know he only speaks to one person at a time. Already off to a poor start. After I explained our frustration about the situation he said there is nothing he can do other than move us at this point. Asked him if I could speak to Benny Klein, the event coordinator, he said I could contact him via email and he was not going to call or contact him on my behalf. His attitude towards a party of twenty resulted in Clinton Hall losing business, and gaining a very bad reputation among 20 people who will surely share this experience. Word travels. Maybe the worst disregard for the customer I have ever seen from management and something I will be contacting the company that manages this location about. Fortunately for them, the food and drinks were great. No thanks to Ernie. Not sure why he s managing this location. I m sure they could find someone more qualified in the service industry.