My roommate and I spent a week trying to get a hol...

My roommate and I spent a week trying to get a hold of their office to pay our rent, when our apartment building changed property management companies over to IPM. They never got back to us, and then put a notice on our door ONE DAY before rent was due. After that, they charged my roommate's card TWICE for our rent payment for no explicable reason. Absolute amateurs, how is this even possible? No wonder they have a 1.9 star rating. What a joke.