When I hear Ritz Carlton I think incredible servic...

When I hear Ritz Carlton I think incredible service. From my understanding this Resort had just recently been purchased by the Ritz but when we went to the Bistro they took our drink order, served us our drinks and never gave a second thought to us. We hadn't eaten so my associate and I were starving. When it came time to get the check we had to hunt someone down and they didn't even have a record of our drink order. The manager ended up paying our bill.