You asked about my experience, well... You left th...

You asked about my experience, well... You left the security tag on the backpack and I didn t see it until I got home. Generally speaking, you re a community asset. I have had some customer service problems in the past (Management) and prefer my REI interactions and level of service over those I generally had at Sports Basement. Alas, we are very lucky to have the option of both stores in one town. My kids love buying shoes for school there. I appreciate that you have some very high end gear and not just the intro level outdoor gear. Also, you cover so many more sports than REI. I ll be back, obvi...I have to get that tag removed.