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Review of Lake Naomi Club

Our Lake Naomi Club Experience was very disappoint...

Our Lake Naomi Club Experience was very disappointing .

We prepaid for 12 ppl. a one week membership almost $500, two month's out providing pictures & registration forms. When arrived only find half or more of our passes did not work; and my family members were turned away at the pools, health clubs etc. Went to the office three times, and received the correct passes, on the next to last day of our family reunion week.
When I contacted the membership director apon my return home, she suggested this was my error for not finding the right office & person earlier .
Unequipped distrinsted staff & management .