You miss a payment, and you need to come in to the...

You miss a payment, and you need to come in to the physical address to pay your bill, and you are only open from 8-5 Mon-Fri. I hate to be "that person" but this is one of the most classist things I have seen. Do you really think that people who are paying for electric, people who work full time jobs, people with transportation issues, people who are already struggling to make do, can do this? This procedure is designed to put the lower class into debt, and it is disgusting. And it's not like we have any other options to choose from. Chugach Electric says "Providing safe, reliable and affordable electricity through superior service and sustainable practices, powering the lives of our members." absolutely not. SAFE by forcing people to time off of work, and losing money that they don't already have just to pay a bill in person? RELIABLE by forcing people to only pay their bill in person which is obviously only convenient for the pocket of the Chugach Electric company? AFFORDABLE by forcing people to leave their jobs just to pay more money that could just be paid online? SUPERIOR SERVICE compared to "all of the other electric companies we can pick from"? SUSTAINABLE PRACTICES by being the monopoly of an electricity to a city mostly comprised of the lower class? I guess they're pretty SUSTAINABLE PRACTICES for Chugach Electric to not use up electricity if the people who couldn't pay them in person don't have a home to pay for electricity. POWERING THE LIVES OF OUR MEMBERS which your members include the working class that can't make it to your out of the way office because they are already short on time and money. Chugach Electric, if you were really trying to do ANY of the things that you say you are doing, you could start by letting people pay online, whenever, and wherever they can.