My wallet got stolen and they could not help me. T...

My wallet got stolen and they could not help me. Told me first that they had a theft that was more important than helping me. After this I stayed in the mall walking up and down in shock that it was stolen. Went back was talking to assocites myself then office members told me lady would get back to me they have another theft. After viewing the camera told me that their camera rotate and missed me and the person who stole my wallet