Julie Randolph

Review of The Inn At Northwood Village

Would not recommend. I trusted them with my father...

Would not recommend. I trusted them with my father for a 4 day respite care stay. He was never bathed. His clothes changed once.I was never called. Director, Darla, told me he was resistant and they needed time to build trust. I should have been called. I thought it was their job to maintain clean hygiene. So disappointed in my dear father's care. Staff confirmed he was overlooked and apologized. No offers to compensate are expenses at all. Highly disappointed and sad I trusted them with my father. I will never recommend this facility. Do not let the pretty buildings fool you. Horribly upsetting experience.