Eric Kong

Review of Shangri-La Singapore Hotel

Overall experience is pleasant. Service staff are ...

Overall experience is pleasant. Service staff are attentive less one occasion in the Horizon Club Lounge where one of the male staff mentioned that my child who was sitting at the table - not making any noise or commotion - cannot be at the lounge during the happy hours.

We were good with the advice but the manner of delivery was a tad hostile and seemed as if we commited a felony.