Mark Armstrong

Review of BAA London Stansted

One of the better airports in the UK in complete C...

One of the better airports in the UK in complete Contrast to many reviews, the shops and waiting areas were fine there were places to sit and wait overall we have no issues, as frequent travellers abroad it is head and shoulders above airports such as Luton or Manchester which pale into insignificance. The one complaint I would have wouldn't be directly aimed at the airport but more at Ryan Air who insist on herding you onto a plane knowing there will be a 2 hour delay rather than allowing you to remain in departures then once your on plane all the flight attendants dissappear leaving you sat like lemons. If they could be honest with the passengers and let them know they are on the clock and only get paid when the plane doors are closed rather than feeding you full of rubbish about 'just found out that??'. Oh and make sure they move the plane before the two hour wait is up so they are not entitled to offer refreshments. Very disappointed that in this situation hourly rate comes before customer comfort.