Claire Thompson

Review of Ealing GP Federation

I have been registered with this surgery for 20 ye...

I have been registered with this surgery for 20 years, the medical staff are always professional, friendly and I have never had a bad experience when seeing either the Doctor or nurses.
Appointment phone system can take a while to get through but it is a busy Practice.
Text message reminders are great.
Reception, there has been the odd person who came across rude and unhelpful, wanting to know full details of issue before booking the appointment, many dont feel comfortable sharing this personal information, other than that the staff are fab.
Having a pharmacy on site is great, saves a second trip if you need to collect a prescription.