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Bobbi Jo Lutz

3 years ago

My makeup and hair was PHENOMENAL! The lady we dea...

My makeup and hair was PHENOMENAL! The lady we dealt with the day after the wedding for the photo appointment was very helpful and kind. She was made for that job! Our minister was great and we had several inside jokes shared with her. It felt like she was part of the family. She is the best of the best! The limo drivers were kind.
I can only think of 3 things this place needs to work on.
1. When I scheduled this wedding I talked to "A" and asked if there would be ANY surprise costs for the photography (or wedding in general). She told me the copyrights would be extra. I had her add them on to my package. Come to find out the day before the wedding there are SECOND PHOTOGRAPHER'S COPYRIGHTS (Lifestyle- black and white) that I must pay for (if I wanted the 2nd photographer s photos) that I was not told about. When I ask a specific and direct question like "Is there any hidden costs?" then I expect truthful communication. Also, no one asked me if I would be having eyelashes installed during my makeup- which is an extra $30 THAT I WAS AGAIN NOT TOLD ABOUT. Glam = eyelashes.
2. I had a 30-minute photo shoot included with my package. We were the last wedding of the day. I was told by the photographer s that I was not allowed to add time to the half hour photo shoot. That was annoying, but I understood. When it came time to do pictures with my friends and family, they had everyone wait outside to do photos and called people in to the chapel. Rookie mistake. That took up way too much time to call everyone in then have them leave. I had a half hour! They all could've waited in the pews. It would ve been much faster.
3. The reception was great! It was at a Brazilian steakhouse for 30 people. I only had 21 total but I had to pay for 30 people anyways. I asked WELL IN ADVANCED (literally before we had a date, 9 months before the wedding) if the price would go down if I had less guests and that was a no. Crazy that I had to pay for fake eyelash application and 2nd photographers copyrights. Seems like the Chapel is hungry for money, so be careful.
Overall, it was a beautiful wedding but the wedding planners and the photographers have to get their stuff together.

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