Honestly awful app and customer service. Firstly i...

Honestly awful app and customer service. Firstly i lost money on my stocks and shares isa every single month for 2 years. Ended up cashing out at about a 5% loss. I tried to change my account to a cash isa rather than stocks and shares and told i'm not allowed and have to wait for the next update. Proceeded to wait for 2 months and no change or updates allowing me to do so. I try to delete my account and open a new account with a cash isa but because they have remembered my bank details i'm not allowed "2" accounts with one bank even though i deleted my original account. For a tech company their software and bugs are awful.