Teresa Gramling

Review of Meyers Vacation Rentals

We rented a condo thru Myers Rental for a long wee...

We rented a condo thru Myers Rental for a long weekend. After we checked in at Myers and on our way to the condo, Myers contacted us and told us that mold had been reported in the condo and that since it was a health issue someone was coming out that evening to look at it. We happened to be out eating dinner when someone came, we called several times that evening and the next morning only to get a run around. Finally they called us and told us someone would be coming at 7:00 A.M. the following morning to inspect the condo.....ok, this is my vacation, do you think I wanted to be bothered at 7:00 A.M.???? Anyway, we agreed to it, the mold inspector could not believe how bad the mold was in this condo unit....he said that in addition to fixing the mold problem and cleaning the mold in the unit everything would have to be taken out cleaned properly!!! He showed us all the places the mold was growing and it was disgusting. We then had to call Myers back and these people were SO UNHELPFUL!!!!! They did offer to put us at another condo, but it would not be until the evening, mind you it is maybe 8:00 A.M. by now, they also offered to let us come and get wrist bands so we could go to the new condo and hang out by the pool, but they would not give us the key until check in time which was either 3:00 or 4:00 P.M., so we would have to drive back to Myers to get the key! We ended up packing up and checking out! We had asked for a manager to call us, of course one did not, when we arrived at the rental company to check out we asked to speak with a manager and we were able to. We were then told that the Mold Inspection guy had given us the wrong information, basically the manager made out like this man had lied to us, not sure why he would do that and besides we are not blind, we could see the mold once he showed us all of the places it was growing. This place truly could have cared less at how much they had put us out on this vacation!!! We were supposed to be refunded a portion of our rental fees, but guess what, we have not NOR will anyone return our phone calls!!!!!