Gary Bailey

Review of Virgin Mobile USA

Hopefully someone in their corporate office will r...

Hopefully someone in their corporate office will review all these bad situations and do something about but mostly likely not. I bought a HTC EVO V /3D EVO and it was working fine . It is 4G but the funny thing is the only place I could get 4G at was at my house but that didnt really bother me what more can you expect from a prepaid or no contract service company. Here is the kicker I dropped my phone and cracked the screen called customer service they had another one shipped. I got that phone and cannot activate it. For some reason there seems to be a issue w/ this type of model phone and VM activation service. I have called everyday of the week every time some one says " oh it will be fixed in 48 hrs but no it isnt"Went through two supervisors(at least that is what I was told) still nothing . I haven called corporate yet dont even know if anyone will anwser or care if I call . All I am saying is do not support this company if this is how they treat their customers. I understand that sometimes bad things happen but out of all the reviews on this blog or forum only 2 have been positive so what does that say about the company.