james utley

Review of Destination Magic Kingdom

This is our third trip to Disney in the last decad...

This is our third trip to Disney in the last decade, and definitely not the service I expected from the disney empire.
We loaded up 4 generations of family to take our special needs niece to DisneyWorld. She was was originally approve for a make a wish visit to disney, but due to their travel restrictions we chose to take her ourselves her condition being what it is.
We were left standing in a thunderstorm for an hour while management decided on what action to take to get the stranded guests into the park.
Many of the large rides were closed and remained closed during our stay in the park even after the rain stopped.
My 10 year old daughter slipped and fell in one of the restaurants on site due to water left standing on the floor inside the restaurant.
The staff on sight were rude and almost confrontational about everything.
And to top it off, the $70 photo pass we bought was edited by the park staff and pictures deleted because my son did not have a mask on while pictures were being taken. This is a contradiction in Disneys own policy of not requiring a mask during photos.
Our next family vacation, I will load up all 14 of the people that we paid exorbitant prices ( around $140 each) to get into the park, and we'll go to Six Flags over anywhere instead. They provide a better service for the price.