Delores Anderson

Review of Maine Medical Center

I arrived at the ER at 8 pm with a friend who hurt...

I arrived at the ER at 8 pm with a friend who hurt her knee bad enough she couldnt walk on it. Xrays were by 8:30 pm. It is now 1:15 am and we are still in the waiting room. It is obvious this ER is not on a first come, first served basis as many people who arrived after us were treated before us. When we asked where my friend was on the list no one could tell us or explain anything to us as to when she would be seen by a doctor! We would have gone to urgent care BUT they were all closed! My friends injury was not life or death, however they offered nothing to relieve her pain or try to make her comfortable. In fact no one has said anything to even understand how she was feeling while she waited. This experience has been exasperating.